EUROPEAN UNION (FREE SHIPPING & RETURNS)

1. FRANCE, GERMANY, AUSTRIA, NETHERLANDS, CZECH REPUBLIC, SLOVAKIA, ROMANIA, HUNGARY:

   - free shipping for orders over €90

   - free returns are also available for returns exceeding a certain amount - return instruction will be included in the package (you have 30 days to return from the moment you receive the package)

2. BELGIUM, SPAIN, ITALY, PORTUGAL, IRELAND, BULGARIA, LUXEMBOURG, LITHUANIA, LATVIA:

   - free shipping for orders over €110

   - free returns are also available for returns exceeding a certain amount - return instruction will be included in the package (you have 30 days to return from the moment you receive the package)

3. SWEDEN, DENMARK, FINLAND, GREECE, CROATIA:

   - free shipping for orders over €200

   - free returns are also available for returns exceeding a certain amount - return instruction will be included in the package (you have 30 days to return from the moment you receive the package)

UNITED KINGDOM, SWITZERLAND, NORWAY (FREE SHIPPING & TAX FREE)

1. Free shipping for orders over €160

2. IMPORTANT: Since you’ll cover customs and tax charges upon delivery, you’re ordering from our store with 0% VAT (TAX) - which means you’ll pay 23% less compared to EU customers. During checkout, this might initially be confusing, as the order total will only update after you enter your shipping details and confirm your cart. The “incl. VAT” note will still appear, but it will reflect a 0% VAT rate. The sales platform we use is common for all countries, so in the first stage of placing an order some things are the same for EU and Non-EU. However, you can rest assured that you’re ordering TAX-FREE.

3. You have 30 days to return from the moment you receive the package. Return instruction will be included in the package (also with an option for a free return in case of an exchange for selected products).

UNITED STATES (FREE SHIPPING & TAX-FREE)

1. Free shipping for orders over €150

2. IMPORTANT: Since you’ll cover customs and tax charges upon delivery, you’re ordering from our store with 0% VAT (TAX) - which means you’ll pay 23% less compared to EU customers. During checkout, this might initially be confusing, as the order total will only update after you enter your shipping details and confirm your cart. The “incl. VAT” note will still appear, but it will reflect a 0% VAT rate. The sales platform we use is common for all countries, so in the first stage of placing an order some things are the same for EU and Non-EU. However, you can rest assured that you’re ordering TAX-FREE.

3. You have 45 days to return from the moment you receive the package. Return instruction will be included in the package.

OTHER COUNTRIES (TAX-FREE)

1. You’ll see the available delivery options and costs after adding items to your cart.

2. If the price for shipping seems too high (e.g. a small package with just a tie), please contact us at orders@poszetka.com - we will try to offer a cheaper shipping option.

3. IMPORTANT: Since you’ll cover customs and tax charges upon delivery, you’re ordering from our store with 0% VAT (TAX) - which means you’ll pay 23% less compared to EU customers. During checkout, this might initially be confusing, as the order total will only update after you enter your shipping details and confirm your cart. The “incl. VAT” note will still appear, but it will reflect a 0% VAT rate. The sales platform we use is common for all countries, so in the first stage of placing an order some things are the same for EU and Non-EU. However, you can rest assured that you’re ordering TAX-FREE.

4. You have 45 days to return from the moment you receive the package. Return instruction will be included in the package.