EUROPEAN UNION (FREE SHIPPING & RETURNS)

1. FRANCE, GERMANY, AUSTRIA, NETHERLANDS, CZECH REPUBLIC, SLOVAKIA, ROMANIA, HUNGARY:
   - free shipping for orders over €90
   - free returns are also available for returns exceeding a certain amount: return policy. It will be included also in the package (you have 30 days to return from the moment you receive the package)
2. BELGIUM, SPAIN, ITALY, PORTUGAL, IRELAND, BULGARIA, LUXEMBOURG, LITHUANIA, LATVIA:
   - free shipping for orders over €110
   - free returns are also available for returns exceeding a certain amount: return policy. It will be included also in the package (you have 30 days to return from the moment you receive the package)
3. SWEDEN, DENMARK, FINLAND, GREECE, CROATIA:
   - free shipping for orders over €200
   - free returns are also available for returns exceeding a certain amount: return policy. It will be included also in the package (you have 30 days to return from the moment you receive the package)

UNITED KINGDOM, SWITZERLAND, NORWAY (FREE SHIPPING & TAX FREE)

1. Free shipping for orders over €160
2. IMPORTANT: Since you’ll cover customs and tax charges upon delivery, you’re ordering from our store with 0% VAT (TAX) - which means you’ll pay 23% less compared to EU customers. During checkout, this might initially be confusing, as the order total will only update after you enter your shipping details and confirm your cart. The “incl. VAT” note will still appear, but it will reflect a 0% VAT rate. The sales platform we use is common for all countries, so in the first stage of placing an order some things are the same for EU and Non-EU. However, you can rest assured that you’re ordering TAX-FREE.
3. You have 30 days to return from the moment you receive the package. Return instruction will be included in the package (also with an option for a free return in case of an exchange for selected products): return policy

UNITED STATES (SHIPPING CONDITION AFTER THE REMOVAL OF „THE MINIMIS")

1. As many of you know, starting September 1st, the rules for exporting to the United States have changed significantly — "De Minimis" threshold has been removed. From now on, all imported goods are subject to customs&tax duties. We’ve also adjusted our shipping options and now offer you two choices.
2. SHIPPING VIA OUR POSTAL PARTNER (USPS) with DDP terms (including all custom duties). This option ensures your package is delivered directly to your hands, with no local fees or customs formalities on your end. Fixed cost: €15 for shipping + 15% of the order value to cover customs&tax duties. So the shipping costs shown in your cart might seem high, especially for more expensive items, but they already include estimated customs duties - calculated as 15% of your order value. This 15% reflects the average custom cost we’ve calculated for our products. Based on the first DDP shipments, we know that this calculation best reflects the actual costs. This delivery option is available for orders up to 680 EUR (0% VAT).
3. SHIPPING VIA FEDEX with DAP terms. Free shipping for orders over €680. Below that amount, the shipping cost is €26 + 1.5% of the order value. But please note: You personally will pay the customs duties upon delivery.
4. IMPORTANT: You’re still ordering our products with 0% VAT - which means you’ll pay 23% less compared to EU customers. During checkout, this might initially be confusing, as the order total will only update after you enter your shipping details and confirm your cart. The “incl. VAT” note will still appear, but it will reflect a 0% VAT rate. The sales platform we use is common for all countries, so in the first stage of placing an order some things are the same for EU and Non-EU. However, you can rest assured that you’re ordering with 0% VAT. This is an important point - the suggested 15% added under the DDP option may not seem so high when you consider that you're still purchasing at a better price than customers in the EU, thanks to the 0% VAT.
5. RETURNS: You have 45 days to return from the moment you receive the package. Return instruction will be included in the package: return policy

OTHER COUNTRIES (TAX-FREE)

1. You’ll see the available delivery options and costs after adding items to your cart.
2. If the price for shipping seems too high (e.g. a small package with just a tie), please contact us at orders@poszetka.com - we will try to offer a cheaper shipping option.
3. IMPORTANT: Since you’ll cover customs and tax charges upon delivery, you’re ordering from our store with 0% VAT (TAX) - which means you’ll pay 23% less compared to EU customers. During checkout, this might initially be confusing, as the order total will only update after you enter your shipping details and confirm your cart. The “incl. VAT” note will still appear, but it will reflect a 0% VAT rate. The sales platform we use is common for all countries, so in the first stage of placing an order some things are the same for EU and Non-EU. However, you can rest assured that you’re ordering TAX-FREE.
4. You have 45 days to return from the moment you receive the package. Return instruction will be included in the package: return policy