2 + 1 Event Rules

Terms and Conditions of the 2+1 Promotion

The following rules outline the terms and conditions of the 2+1 promotion offered on the www.poszetka.com website and in Poszetka.com and Poszetka stationary stores.

§1. Who is organizing the promotion?

The promotion is organized by:
POSZETKA.COM Joanna Krajewska-Godziek
Address: ul. Morcinka 23, 40-124 Katowice
NIP: 9542511894

§2. Rules of the 2+1 Promotion

1. Eligibility:
   During the promotional period, customers who purchase at least three marked products in a single transaction are eligible to receive the least expensive item for 1 EUR. If more than three items are purchased, the discount will still apply to only one item—the least expensive of all purchased products.

2. Qualifying Products:

   • The promotion applies to items marked with the "2+1" graphic on www.poszetka.com or in-store.
   • Products already discounted, part of another promotional event, gift cards, or pre-order items are excluded from this offer.
   • Wholesale purchases and loyalty discounts cannot be combined with this promotion.

3. How the Discount is Applied:

   • Online store: The discount will automatically apply at checkout when eligible items are added to the cart.
   • Physical stores: Customers must inform the staff before the receipt is printed.

§3. Promotion Duration

The promotion runs from 22 November 2024 to 30 November 2024.

§4. Returns and Exchanges

1. Returns:

   • Orders made under the 2+1 promotion can only be canceled or returned in full.
   • Partial returns will result in recalculation of the discount or forfeiture of the promotion.

2. Exchanges:

   • Exchanges are only possible within the same category and price range.
   • Customers must contact orders@poszetka.com with the order number and desired product details.
   • After confirmation, ship the item to:
     Poszetka.com, ul. Sokolska 78, 40-087 Katowice (return shipping costs covered by the customer).
   • Mark the parcel with the word "EXCHANGE" and include the order number.

§5. Complaints

1. Filing a Complaint:
   Complaints regarding the promotion must be submitted within 14 days of its end, either by:

   • Sending an email to orders@poszetka.com with the subject "Complaint."
   • Mailing a letter to the organizer's address.

2. Resolution:
   The organizer will respond within 14 days of receiving the complaint. Customers will be informed of the decision via email or letter.

3. Inquiries:

   • For online store-related issues: orders@poszetka.com, phone: +48 608 666 698
   • For Katowice store-related issues: katowice@poszetka.com, phone: +48 602 385 783

§6. Final Provisions

1. Availability of Terms:
   These terms are available on the website and in the organizer's stores.

2. Right to Amend:
   The organizer reserves the right to amend these rules, provided such changes do not harm the rights of customers.

3. Applicable Law:
   Matters not covered by these terms are governed by applicable law.

4. Customer Communication:
   The organizer may contact customers via email, phone, or letter using the contact details provided during the purchase.